Cobrowse.io Docs
  • Getting started
  • SDK Installation
    • Web
    • iOS
    • Android
    • React Native
    • Flutter
    • .NET Mobile
    • macOS
    • Windows
  • SDK Features
    • Account config
    • Identify your devices
    • Use 6-digit codes
    • Redact sensitive data
    • Viewing PDFs
    • Universal Cobrowse
    • Customize the interface
      • Active session controls
      • 6-digit code screen
      • User consent dialog
      • Remote control consent dialog
      • Full device consent dialog
      • Localization / translation
    • Initiate sessions with push
    • Listening for events
    • Full device capabilities
      • Full device screen sharing
      • Full device remote control
      • Managing full device mode
    • Advanced configuration
      • Starting and stopping the SDK
      • Declaring capabilities
      • Intercepting mobile SDK network requests
      • Web
        • IFrames support
        • IE 11 polyfills
        • Cross-domain session support
        • Ignore Views
      • iOS
        • Alternate render method
        • Custom touch handling
      • Android
        • Backporting TLS to older Android versions
  • Agent-side integrations
    • Agent-side overview
    • Platform integrations
      • Zendesk
      • Salesforce
        • Migrating from legacy to v2
        • Salesforce (Legacy)
      • Genesys
        • Genesys Cloud
        • Engage Workspace Web Edition (WWE)
        • Engage Workspace Desktop Edition (WDE)
      • Intercom
      • Freshworks
      • Talkdesk
      • NICE
    • Custom integrations
    • Agent SDK
      • API Reference
      • Sample code snippets
    • Authentication (JWTs)
      • JWT Policies
    • Authentication (SAML 2.0)
    • IFrame embeds
  • Enterprise self-hosting
    • Self-hosting overview
    • Docker Compose
    • Helm chart
      • Image Pull Secret
      • Environment Variables
      • Optional recording components
      • Pod Annotations
    • AWS terraform
      • AWS metrics configuration
    • Azure terraform
      • Azure metrics configuration
    • GCP terraform
      • GCP metrics configuration
    • Sizing guidelines
    • Running your instance
      • Adding a superuser
      • Limiting account creation
      • Limiting magic link recipients
      • Configuring SMTP
      • Managing your deployment
    • Monitoring your instance
      • Available metrics
      • Self-Hosted Prometheus
    • Advanced configuration
      • Air gap configuration
      • Pin web SDK version
      • L7 firewall configuration
      • Docker proxy configuration
    • Troubleshooting
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  1. Agent-side integrations

Custom integrations

Customers may use custom integrations to deliver the agent-side UI directly into their own applications.

PreviousNICENextAgent SDK

Last updated 1 year ago

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Rather than accessing Cobrowse.io via our website, many of our customers integrate the agent-side UI directly into their own applications.

We provide a variety of resources to make this as easy as possible, including:

  • (client-side JavaScript SDK)

  • (written in React)

  • (automatic authentication and permission scoping)

  • (eg. to embed the entire Cobrowse.io dashboard)

Using a combination of these resources, Cobrowse.io can be seamlessly integrated as a white-labeled feature into your own products and services.

After your initial Cobrowse account setup, there's no need to register each individual user to your Cobrowse account - this is all done automatically through use of .

Agent SDK
Agent UI component library
Authentication (JWTs)
IFrame embeds
JWTs