Customize the interface
Cobrowse.io provides some minimal default UI in the SDKs for things like user consent and to visually indicate when a session is active.
Many customers are happy to use our default UI which works out of box. This is a great way to get started. But if you prefer, everything is easily customizable to meet your specific requirements.
Some actions in a cobrowsing session may require extra consents from the user, here's how you can customize the UI that is shown:
When a Cobrowse session is active it is a good idea to show an indicator to the user, and provide a way for them to end the session if they wish. Here's how you can do that:
If you choose to use 6-digit codes to connect your support agents with end users, here's how you can customize the code when they're displayed to your user: