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      • GCP metrics configuration
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      • Adding a superuser
      • Limiting account creation
      • Limiting magic link recipients
      • Configuring SMTP
      • Managing your deployment
    • Monitoring your instance
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      • Self-Hosted Prometheus
    • Advanced configuration
      • Air gap configuration
      • Pin web SDK version
      • L7 firewall configuration
      • Docker proxy configuration
    • Troubleshooting
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  1. Agent-side integrations
  2. Platform integrations

Genesys

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE) and more.

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Last updated 2 months ago

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Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry and through Genesys Professional Services.

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Marketplace listing links

For Genesys Cloud CX please visit our Appfoundry listing.

For Genesys Engage please contact us through https://cobrowse.io/contact-us.

Installation instructions

Please follow the links to the specific platforms below.

These instructions are for the agent-side integration into your Genesys workspace.

For hosting the Cobrowse.io Server on-premise or in the cloud please see Enterprise self-hosting. To add Cobrowse to your website or your app please see our SDK installation instructions.

Genesys Cloud
Engage Workspace Web Edition (WWE)
Engage Workspace Desktop Edition (WDE)
Cobrowse for Genesys Cloud CX