Genesys

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE) and more.

Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry and through Genesys Professional Services.

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Cobrowse for Genesys Cloud CX

Marketplace listing links

For Genesys Cloud CX please visit our Appfoundry listing.

For Genesys Engage please contact us through https://cobrowse.io/contact-us.

Installation instructions

Please follow the links to the specific platforms below.

Genesys CloudEngage Workspace Web Edition (WWE)Engage Workspace Desktop Edition (WDE)

These instructions are for the agent-side integration into your Genesys workspace.

For hosting the Cobrowse.io Server on-premise or in the cloud please see Enterprise self-hosting. To add Cobrowse to your website or your app please see our SDK installation instructions.