Genesys

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE) and more.

Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry and through Genesys Professional Services.

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Genesys Cloud CX: https://vimeo.com/919780454.

Marketplace listing links

Genesys Cloud CX Appfoundry: https://appfoundry.genesys.com/filter/genesyscloud/listing/af9a5848-07fd-4021-bce0-663c02970566

Genesys Engage: contact us at https://cobrowse.io/contact-us.

Installation instructions

Please follow the links to the specific platforms below.

Genesys CloudEngage Workspace Web Edition (WWE)Engage Workspace Desktop Edition (WDE)

These instructions are for the agent-side integration into your Genesys workspace. For hosting the Cobrowse.io Server on-premise, or in your own cloud account, please see Enterprise self-hosting. For client-side SDKs such as our Javascript Snippet to add Cobrowse to your website, please see our SDK installation instructions.