> For the complete documentation index, see [llms.txt](https://docs.cobrowse.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cobrowse.io/agent-side-integrations/crm-helpdesk-integrations/genesys.md).

# Genesys

## Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry and through Genesys Professional Services.

Cobrowse.io for Genesys supports Genesys Cloud CX, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

### Demo videos

{% embed url="<https://vimeo.com/919780454?share=copy>" %}
Cobrowse for Genesys Cloud CX
{% endembed %}

### Marketplace listing links

For Genesys Cloud CX please visit our [Appfoundry listing](https://appfoundry.genesys.com/filter/genesyscloud/listing/af9a5848-07fd-4021-bce0-663c02970566).

For Genesys Engage please contact us through <https://cobrowse.io/contact-us>.

### Installation instructions

Please follow the links to the specific platforms below.

{% content-ref url="/pages/-MUBsI3tXzaQ6ZkpizVy" %}
[Genesys Cloud](/agent-side-integrations/crm-helpdesk-integrations/genesys/genesys-cloud.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MUBsKaVr6HUBwZ5JdgJ" %}
[Engage Workspace Web Edition (WWE)](/agent-side-integrations/crm-helpdesk-integrations/genesys/engage-workspace-web-edition-wwe.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MUBsPMPBXUTSpswHt7D" %}
[Engage Workspace Desktop Edition (WDE)](/agent-side-integrations/crm-helpdesk-integrations/genesys/engage-workspace-desktop-edition-wde.md)
{% endcontent-ref %}

{% hint style="info" %}
These instructions are for the agent-side integration into your Genesys workspace.

For hosting the Cobrowse.io Server on-premise or in the cloud please see [Enterprise self-hosting](/enterprise-self-hosting/docker-compose.md). To add Cobrowse to your website or your app please see our [SDK installation instructions](https://docs.cobrowse.io/).
{% endhint %}


---

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