Genesys

Cobrowse.io for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE) and more.

Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry.

Cobrowse.io for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Genesys Cloud - https://www.youtube.com/watch?v=vd8A4_JrpLs

Genesys Engage WWE - https://www.youtube.com/watch?v=ZKx5bOsodtw

Genesys Engage WDE - https://www.youtube.com/watch?v=IuDv8YqcUa0

App Foundry links

Genesys Cloud - https://appfoundry.genesys.com/filter/genesyscloud/listing/af9a5848-07fd-4021-bce0-663c02970566

Genesys Engage - https://appfoundry.genesys.com/filter/genesysengage/listing/3c4d2d1a-fbfc-4ddd-901b-f3f7b8253069

Installation instructions

Please follow the links to the specific platforms below.

pageGenesys CloudpageEngage Workspace Web Edition (WWE)pageEngage Workspace Desktop Edition (WDE)

These instructions are for the agent-side integration into your Genesys workspace. For hosting the Cobrowse.io Server on-premise, or in your own cloud account, please see Enterprise self-hosting. For client-side SDKs such as our Javascript Snippet to add Cobrowse to your website, please see our SDK installation instructions.