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Genesys

Cobrowse.io for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE) and more.

Overview
Cobrowse.io for Genesys is available in the Genesys AppFoundry. 
Cobrowse.io for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise. 
Demo videos
Genesys Cloud - https://www.youtube.com/watch?v=vd8A4_JrpLs​
Genesys Engage WWE - https://www.youtube.com/watch?v=ZKx5bOsodtw​
Genesys Engage WDE - https://www.youtube.com/watch?v=IuDv8YqcUa0​
App Foundry links
Genesys Cloud - https://appfoundry.genesys.com/filter/genesyscloud/listing/af9a5848-07fd-4021-bce0-663c02970566​
Genesys Engage - https://appfoundry.genesys.com/filter/genesysengage/listing/3c4d2d1a-fbfc-4ddd-901b-f3f7b8253069​
Installation instructions
Please follow the links to the specific platforms below. 
Genesys Cloud
Engage Workspace Web Edition (WWE)
Engage Workspace Desktop Edition (WDE)
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These instructions are for the agent-side integration into your Genesys workspace. For hosting the Cobrowse.io Server on-premise, or in your own cloud account, please see Enterprise self-hosting. For client-side SDKs such as our Javascript Snippet to add Cobrowse to your website, please see our SDK installation instructions. 
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Salesforce (Legacy)

Genesys Cloud

Last modified 28d ago