Overview for Genesys is available in the Genesys AppFoundry. for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Installation instructions

Please follow the links to the specific platforms below.
These instructions are for the agent-side integration into your Genesys workspace. For hosting the Server on-premise, or in your own cloud account, please see Enterprise self-hosting. For client-side SDKs such as our Javascript Snippet to add Cobrowse to your website, please see our SDK installation instructions.