Cobrowse.io Docs
HomePricing
Search…
Getting started
SDK Installation
Web
iOS
Android
React Native
Xamarin
MacOS
Windows
SDK Features
Account config
Identify your devices
Use 6-digit codes
Redact sensitive data
Customize the interface
Initiate sessions with push
Listening for events
Full device capabilities
Advanced configuration
Agent-side integrations
Platform integrations
Intercom
Zendesk
Genesys
Genesys Cloud
Engage Workspace Web Edition (WWE)
Engage Workspace Desktop Edition (WDE)
Salesforce
Salesforce (Legacy)
Freshdesk
Custom integrations
Agent SDK
Authentication (JWTs)
IFrame embeds
Enterprise self-hosting
Self-hosting overview
Docker Compose
Helm chart
AWS terraform
Azure terraform
GCP terraform
Sizing guidelines
Running your instance
Monitoring your instance
Advanced configuration
Troubleshooting
Powered By GitBook
Genesys

Overview

Cobrowse.io for Genesys is available in the Genesys AppFoundry.
Cobrowse.io for Genesys supports Genesys Cloud, Genesys Engage Cloud, Genesys Engage Workspace Web Edition (WWE), and Genesys Engage Workspace Desktop Edition (WDE), both cloud-hosted and on-premise.

Demo videos

Genesys Engage WWE - https://www.youtube.com/watch?v=ZKx5bOsodtw​
Genesys Engage WDE - https://www.youtube.com/watch?v=IuDv8YqcUa0​

Installation instructions

Please follow the links to the specific platforms below.
​
These instructions are for the agent-side integration into your Genesys workspace. For hosting the Cobrowse.io Server on-premise, or in your own cloud account, please see Enterprise self-hosting. For client-side SDKs such as our Javascript Snippet to add Cobrowse to your website, please see our SDK installation instructions.
​
Previous
Zendesk
Next
Genesys Cloud
Last modified 1yr ago
Copy link
Contents
Overview
Demo videos
App Foundry links
Installation instructions