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SDK Features
Account config
Identify your devices
Use 6-digit codes
Redact sensitive data
Customize the interface
Initiate sessions with push
Full device capabilities
Advanced configuration
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Advanced configuration
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Account config
You may configure your account-level settings after logging in at https://cobrowse.io/dashboard/settings.

Account-level settings

Setting
Description
Agent initiated sessions
Can your support agents initiate a screen share session with a user?
Require consent for connection
Should your users be required to accept a screen share before it starts?
Full device upgrade
Can your support agents request access to screens outside your app?
Remote control
Can your support agents remotely control devices?
Require consent for remote control
Is consent required before using remote control tools?
Record sessions
Should we record sessions for playback and review?
Device sockets
Required for online/offline presence and agent initiated sessions without Firebase push or 6-digit codes
Device listing
Allow agents to list devices that have registered into your account?

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SDK Installation - Previous
Windows
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Identify your devices
Last modified 8mo ago
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Account-level settings