Cobrowse.io Docs
  • Getting started
  • SDK Installation
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  • SDK Features
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      • Active session controls
      • 6-digit code screen
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    • Initiate sessions with push
    • Listening for events
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      • Managing full device mode
    • Advanced configuration
      • Starting and stopping the SDK
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      • Web
        • IFrames support
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        • Cross-domain session support
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      • iOS
        • Alternate render method
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      • Android
        • Backporting TLS to older Android versions
  • Agent-side integrations
    • Agent-side overview
    • Platform integrations
      • Zendesk
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        • Migrating from legacy to v2
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      • Genesys
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      • Intercom
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    • Custom integrations
    • Agent SDK
      • API Reference
      • Sample code snippets
    • Authentication (JWTs)
      • JWT Policies
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    • Self-hosting overview
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      • Image Pull Secret
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    • AWS terraform
      • AWS metrics configuration
    • Azure terraform
      • Azure metrics configuration
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      • GCP metrics configuration
    • Sizing guidelines
    • Running your instance
      • Adding a superuser
      • Limiting account creation
      • Limiting magic link recipients
      • Configuring SMTP
      • Managing your deployment
    • Monitoring your instance
      • Available metrics
      • Self-Hosted Prometheus
    • Advanced configuration
      • Air gap configuration
      • Pin web SDK version
      • L7 firewall configuration
      • Docker proxy configuration
    • Troubleshooting
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  • Overview
  • Installation Instructions
  • Managing your Account
  • Cobrowse.io Sidebar

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  1. Agent-side integrations
  2. Platform integrations

Talkdesk

Equip your agents with powerful cobrowsing capabilities right from the Talkdesk workspace™.

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Last updated 4 months ago

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Overview

The Cobrowse.io app is available for installation in Talkdesk AppConnect.

Installation Instructions

During the installation you will go through the following steps:

  1. Choose your plan: Trial, Website or All Platform

  2. Choose which users will have access to Cobrowse.io

  3. Provide access base on role for future users

  4. Review terms and permissions to finish the installation

When installation completes the Cobrowse.io app will be available from the launch pad in the bottom-left corner.

Managing your Account

Cobrowse.io Sidebar

For quicker access it's also possible to use the Cobrowse.io app from the secondary area canvas as in the screenshot below.

You only need to have a Talkdesk account and you can install the integration app directly from AppConnect here: .

See to add our SDKs and begin end-to-end testing! Your license key can be found in your Account Settings, seen above.

You can manage your pricing plan and the users that have access to the Cobrowse.io app from Talkdesk following the instructions in .

Please reach out to us so we provide you with the Workspace Designer assets to add to your Talkdesk account.

Cobrowse.io
https://appconnect.talkdesk.com/apps/cobrowse-io
Getting started
https://support.talkdesk.com/hc/en-us/articles/115005879543-AppConnect-User-Management-and-Self-service-Expansions
hello@cobrowse.io
Cobrowse for Talkdesk