> For the complete documentation index, see [llms.txt](https://docs.cobrowse.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cobrowse.io/agent-side-integrations/crm-helpdesk-integrations/talkdesk.md).

# Talkdesk

Equip your agents with powerful cobrowsing capabilities right from the Talkdesk workspace™.

## Overview

The Cobrowse.io app is available for installation in Talkdesk AppConnect.

{% embed url="<https://vimeo.com/923685192>" %}
Cobrowse for Talkdesk
{% endembed %}

## Installation Instructions

You only need to have a Talkdesk account and you can install the [Cobrowse.io](https://cobrowse.io) integration app directly from AppConnect here: <https://appconnect.talkdesk.com/apps/cobrowse-io>.

During the installation you will go through the following steps:

1. Choose your plan: Trial, Website or All Platform\\

   <figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-9e311ea436a9f67ef83581495f1f58d4099b911f%2Finstall-cobrowse-step-1.png?alt=media" alt=""><figcaption></figcaption></figure>
2. Choose which users will have access to Cobrowse.io\\

   <figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-09e481e07993119eb9661def8e8fae78a11f368e%2Finstall-cobrowse-step-2.png?alt=media" alt=""><figcaption></figcaption></figure>
3. Provide access base on role for future users\\

   <figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-8ce08e1d0b765236af2230c3fd23eb2c1cfe8b47%2Finstall-cobrowse-step-3.png?alt=media" alt=""><figcaption></figcaption></figure>
4. Review terms and permissions to finish the installation\\

   <figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-822bb166383edf14ab9f9327f19a99a7233d451d%2Finstall-cobrowse-step-4.png?alt=media" alt=""><figcaption></figcaption></figure>

When installation completes the Cobrowse.io app will be available from the launch pad in the bottom-left corner.

See [Getting started](/readme.md) to add our SDKs and begin end-to-end testing! Your license key can be found in your Account Settings, seen above.

<figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-d7cc5ee7d676cd76dc0668efc0a67231e98aa6f3%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

### Managing your Account

You can manage your pricing plan and the users that have access to the Cobrowse.io app from Talkdesk following the instructions in <https://support.talkdesk.com/hc/en-us/articles/115005879543-AppConnect-User-Management-and-Self-service-Expansions>.

### Cobrowse.io Sidebar

For quicker access it's also possible to use the Cobrowse.io app from the secondary area canvas as in the screenshot below.

<figure><img src="https://3900244678-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M9_9e-O8Q_M8gigM3zA%2Fuploads%2Fgit-blob-d57b58b982a166214f3e7d28800cd8919202c1fa%2Fcobrowse-secondary-area.png?alt=media" alt=""><figcaption></figcaption></figure>

Please reach out to us <hello@cobrowse.io> so we provide you with the Workspace Designer assets to add to your Talkdesk account.