# Talkdesk

## Overview

The Cobrowse.io app is available for installation in Talkdesk AppConnect.

{% embed url="<https://vimeo.com/923685192>" %}
Cobrowse for Talkdesk
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## Installation Instructions

You only need to have a Talkdesk account and you can install the [Cobrowse.io](https://cobrowse.io) integration app directly from AppConnect here: <https://appconnect.talkdesk.com/apps/cobrowse-io>.

During the installation you will go through the following steps:

1. Choose your plan: Trial, Website or All Platform\\

   <figure><img src="/files/qRqv0FKVkA6UAcJDlDy9" alt=""><figcaption></figcaption></figure>
2. Choose which users will have access to Cobrowse.io\\

   <figure><img src="/files/46rrVHaCITgpc0Do1vyN" alt=""><figcaption></figcaption></figure>
3. Provide access base on role for future users\\

   <figure><img src="/files/WUlTFe8Db3SeIsbomuKg" alt=""><figcaption></figcaption></figure>
4. Review terms and permissions to finish the installation\\

   <figure><img src="/files/BJEOmiBjs5NJb0SoOUuK" alt=""><figcaption></figcaption></figure>

When installation completes the Cobrowse.io app will be available from the launch pad in the bottom-left corner.

See [Getting started](/readme.md) to add our SDKs and begin end-to-end testing! Your license key can be found in your Account Settings, seen above.

<figure><img src="/files/v8NVcfaDbrJGEwfYiBrB" alt=""><figcaption></figcaption></figure>

### Managing your Account

You can manage your pricing plan and the users that have access to the Cobrowse.io app from Talkdesk following the instructions in <https://support.talkdesk.com/hc/en-us/articles/115005879543-AppConnect-User-Management-and-Self-service-Expansions>.

### Cobrowse.io Sidebar

For quicker access it's also possible to use the Cobrowse.io app from the secondary area canvas as in the screenshot below.

<figure><img src="/files/iGqsK6dvwQyLPQXOBOhu" alt=""><figcaption></figcaption></figure>

Please reach out to us <hello@cobrowse.io> so we provide you with the Workspace Designer assets to add to your Talkdesk account.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cobrowse.io/agent-side-integrations/crm-helpdesk-integrations/talkdesk.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.