NICE
Cobrowse integrates with CXOne providing seamless Digital and Phone connectivity.
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Cobrowse integrates with CXOne providing seamless Digital and Phone connectivity.
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Cobrowse.io is available as an integration for NICE CXOne in the .
The Cobrowse.io can be added to your Digital and Phone workflows so that agents can start a Cobrowse session from the context of an interaction.
Agent access to Cobrowse can be controlled by assigning ACD Skills to users in CXOne. Below you can find an example with an agent provided access to the Digital workflow.
Please contact us at and we will assist you with setting up the Phone or Digital scripts in CXOne Studio.
See to add our SDKs and begin end-to-end testing! Your license key can be found in the Cobrowse.io dashboard Account Settings. To access it click the 'Launch' icon in the sidebar.
