Cobrowse.io Docs
  • Getting started
  • SDK Installation
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  • SDK Features
    • Account config
    • Identify your devices
    • Use 6-digit codes
    • Redact sensitive data
    • Viewing PDFs
    • Universal Cobrowse
    • Customize the interface
      • Active session controls
      • 6-digit code screen
      • User consent dialog
      • Remote control consent dialog
      • Full device consent dialog
      • Localization / translation
    • Initiate sessions with push
    • Listening for events
    • Full device capabilities
      • Full device screen sharing
      • Full device remote control
      • Managing full device mode
    • Advanced configuration
      • Starting and stopping the SDK
      • Declaring capabilities
      • Intercepting mobile SDK network requests
      • Web
        • IFrames support
        • IE 11 polyfills
        • Cross-domain session support
        • Ignore Views
      • iOS
        • Alternate render method
        • Custom touch handling
      • Android
        • Backporting TLS to older Android versions
  • Agent-side integrations
    • Agent-side overview
    • Platform integrations
      • Zendesk
      • Salesforce
        • Migrating from legacy to v2
        • Salesforce (Legacy)
      • Genesys
        • Genesys Cloud
        • Engage Workspace Web Edition (WWE)
        • Engage Workspace Desktop Edition (WDE)
      • Intercom
      • Freshworks
      • Talkdesk
      • NICE
    • Custom integrations
    • Agent SDK
      • API Reference
      • Sample code snippets
    • Authentication (JWTs)
      • JWT Policies
    • Authentication (SAML 2.0)
    • IFrame embeds
  • Enterprise self-hosting
    • Self-hosting overview
    • Docker Compose
    • Helm chart
      • Image Pull Secret
      • Environment Variables
      • Optional recording components
      • Pod Annotations
    • AWS terraform
      • AWS metrics configuration
    • Azure terraform
      • Azure metrics configuration
    • GCP terraform
      • GCP metrics configuration
    • Sizing guidelines
    • Running your instance
      • Adding a superuser
      • Limiting account creation
      • Limiting magic link recipients
      • Configuring SMTP
      • Managing your deployment
    • Monitoring your instance
      • Available metrics
      • Self-Hosted Prometheus
    • Advanced configuration
      • Air gap configuration
      • Pin web SDK version
      • L7 firewall configuration
      • Docker proxy configuration
    • Troubleshooting
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  • Overview
  • Install Digital and Phone Support
  • Add our SDKs to get started!

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  1. Agent-side integrations
  2. Platform integrations

NICE

Cobrowse integrates with CXOne providing seamless Digital and Phone connectivity.

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Last updated 2 months ago

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Overview

Cobrowse.io is available as an integration for NICE CXOne in the .

Install Digital and Phone Support

The Cobrowse.io can be added to your Digital and Phone workflows so that agents can start a Cobrowse session from the context of an interaction.

Add our SDKs to get started!

Please contact us at and we will assist you setting up CXOne Studio with Cobrowse.io.

See to add our SDKs and begin end-to-end testing! Your license key can be found in the Cobrowse.io dashboard Account Settings. To access it click the 'Launch' icon in the sidebar.

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Getting started
NICE CXexchange
Cobrowse.io for NiceCX
Cobrowse.io for CXOne in action