Cobrowse.io Docs
  • Getting started
  • SDK Installation
    • Web
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    • Android
    • React Native
    • Flutter
    • .NET Mobile
    • macOS
    • Windows
  • SDK Features
    • Account config
    • Identify your devices
    • Use 6-digit codes
    • Redact sensitive data
    • Viewing PDFs
    • Universal Cobrowse
    • Customize the interface
      • Active session controls
      • 6-digit code screen
      • User consent dialog
      • Remote control consent dialog
      • Full device consent dialog
      • Localization / translation
    • Initiate sessions with push
    • Listening for events
    • Full device capabilities
      • Full device screen sharing
      • Full device remote control
      • Managing full device mode
    • Advanced configuration
      • Starting and stopping the SDK
      • Declaring capabilities
      • Intercepting mobile SDK network requests
      • Web
        • IFrames support
        • IE 11 polyfills
        • Cross-domain session support
        • Ignore Views
      • iOS
        • Alternate render method
        • Custom touch handling
      • Android
        • Backporting TLS to older Android versions
  • Agent-side integrations
    • Agent-side overview
    • Platform integrations
      • Zendesk
      • Salesforce
        • Migrating from legacy to v2
        • Salesforce (Legacy)
      • Genesys
        • Genesys Cloud
        • Engage Workspace Web Edition (WWE)
        • Engage Workspace Desktop Edition (WDE)
      • Intercom
      • Freshworks
      • Talkdesk
      • NICE
    • Custom integrations
    • Agent SDK
      • API Reference
      • Sample code snippets
    • Authentication (JWTs)
      • JWT Policies
    • Authentication (SAML 2.0)
    • IFrame embeds
  • Enterprise self-hosting
    • Self-hosting overview
    • Docker Compose
    • Helm chart
      • Image Pull Secret
      • Environment Variables
      • Optional recording components
      • Pod Annotations
    • AWS terraform
      • AWS metrics configuration
    • Azure terraform
      • Azure metrics configuration
    • GCP terraform
      • GCP metrics configuration
    • Sizing guidelines
    • Running your instance
      • Adding a superuser
      • Limiting account creation
      • Limiting magic link recipients
      • Configuring SMTP
      • Managing your deployment
    • Monitoring your instance
      • Available metrics
      • Self-Hosted Prometheus
    • Advanced configuration
      • Air gap configuration
      • Pin web SDK version
      • L7 firewall configuration
      • Docker proxy configuration
    • Troubleshooting
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On this page
  • Managing the database
  • New releases
  • Upgrading Cobrowse
  • Dedicated staging instance

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  1. Enterprise self-hosting
  2. Running your instance

Managing your deployment

Manage your Cobrowse deployment effectively by regularly backing up the database, staying updated on new releases, and more.

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Last updated 1 year ago

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Managing the database

You are responsible for backing up the database regularly. Cobrowse will not do this automatically in any way. See the for recommendations on backup strategies. can be configured to do this automatically.

New releases

To be notified when a new release is available (for any deployment type), please subscribe to this repo: .

Changelog notes for all releases are available: . Image updates usually contain security patches.

Upgrading Cobrowse

AWS, Azure, GCP and Docker-compose

Our command line utility allows you to upgrade your deployment, you can use it like this:

npx cobrowse-enterprise upgrade <directory>

One you have done that, you can update your deployment via Terraform or Docker Compose as in the initial deployment.

Note: We recommend making a database backup before upgrading to new versions

Helm

To upgrade your Helm deployment use:

helm repo update 
helm upgrade cobrowse cobrowse-enterprise/cobrowse-enterprise

Dedicated staging instance

We recommend self-hosting a separate staging instance of our software to develop against and also to test new releases before moving to production. Please contact us if you are interested.

Any questions at all? Please email us at .

MongoDB docs
MongoDB Atlas
https://github.com/cobrowseio/cobrowse-enterprise-helm
https://github.com/cobrowseio/cobrowse-enterprise-helm/releases
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