# Zendesk ## Overview Cobrowse.io provides an integration with both Zendesk Support and Zendesk Chat available in the Zendesk App Marketplace. {% embed url="" %} Cobrowse for Zendesk {% endembed %} ### Zendesk Requirements You must have an active trial/subscription with Zendesk Support (even to use our App with Zendesk Chat). This is a requirement from Zendesk to use their secure authentication that is not available for Apps on Chat-only accounts. ### Zendesk App Marketplace links Newer accounts will only need to install the Cobrowse.io for Support app, it is 100% compatible with Zendesk Messaging and the new Sunshine Conversations widget. If you are using the Legacy Zendesk Chat you will also need to install the Cobrowse.io for Chat app. * [Cobrowse.io for Support App](https://www.zendesk.com/apps/support/cobrowseio/) * [Cobrowse.io for Chat App](https://www.zendesk.com/apps/chat/cobrowseio/) {% hint style="warning" %} Installing our Zendesk apps using the marketplace links will automatically create a new Cobrowse account and a new license key. If you've already have a Cobrowse account you may switch between your accounts by clicking your avatar on the Cobrowse dashboard. {% endhint %} ### Add our SDKs to get started! See [Getting started](https://docs.cobrowse.io/readme) to add our SDKs and begin end-to-end testing! Your license key can be found in your Account Settings, seen above. ### Controlling user access Follow the Zendesk docs to restrict access to the Cobrowse.io Apps to certain roles or groups . ## Troubleshooting If you signed up via Zendesk and also via our website dashboard, you will have two accounts. See this link for a description of this problem and the solution .