Initiate sessions with push

For use with Android, iOS, React Native, Flutter, and .NET Mobile SDKs only.

By default, Cobrowse Native SDKs for Android and iOS open a socket to handle incoming session requests.

You may optionally send new session requests over the native push channel. Cobrowse supports this configuration out of box using Firebase Cloud Messaging (FCM).

For sessions to start by push the user needs to have the client application open in the foreground. This method will not send a visible push notification to the user.

If you wish to use visible push, this is possible using your own existing push channel and can be fully customized.

Setup your Firebase account:

1. Create an account for Firebase.

2. Create a new project from your Firebase console.

3. In your Project settings, add entries for your Android and iOS apps.

4. For iOS, you will need generate an APNs Authentication Key (recommended) or APNs Certificate from https://developer.apple.com. You may then upload it under Project Settings -> Cloud Messaging.

5. Please generate a Firebase Private Key file from Project Settings -> Service Accounts, download it and enter its contents into your Firebase settings.

A few changes to native code as described below.

iOS

You first need to registerForRemoteNotificataions()at a location that is right for your application.

func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool {
    application.registerForRemoteNotifications()
}

Once requested the didRegisterForRemoteNotificationsWithDeviceTokendelegate method will be called. You must then pass this token to Cobrowse using the CobrowseIO.setDeviceToken method.

This device will now be associated associate with the push token winth the Cobrowse dashboard.

func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
    CobrowseIO.setDeviceToken(deviceToken)
}

Android

You must first add Firebase Cloud Messaging (FCM) to your app. Please see FCM documentation at https://firebase.google.com/docs/cloud-messaging/android/client.

Next, whenever your device receives a registration token or push notification from FCM, pass that to the Cobrowse.io SDK, for example:

package com.example;

import com.google.firebase.messaging.FirebaseMessagingService;
import com.google.firebase.messaging.RemoteMessage;

import io.cobrowse.CobrowseIO;

public class FirebaseMessaging extends FirebaseMessagingService {

    @Override
    public void onMessageReceived(RemoteMessage remoteMessage) {
        CobrowseIO.instance().onPushNotification(remoteMessage.getData());
    }

    @Override
    public void onNewToken(String token) {
        CobrowseIO.instance().setDeviceToken(getApplication(), token);
    }

}

React Native

You must first add Firebase Cloud Messaging (FCM) to your app. Please see FCM documentation at https://firebase.google.com/docs/cloud-messaging/android/client.

Next, whenever your device receives a registration token from FCM, pass that to the Cobrowse.io SDK, for example:

import CobrowseIO from 'cobrowse-sdk-react-native';

CobrowseIO.deviceToken = "<your FCM token>";

Flutter

You must first add Firebase Cloud Messaging (FCM) to your app. Please see FCM documentation at https://firebase.google.com/docs/cloud-messaging/android/client.

Next, whenever your device receives a registration token from FCM, pass that to the Cobrowse.io SDK, for example:

import 'package:cobrowse_sdk_flutter/cobrowseio.dart';

if (Platform.isAndroid) {
    // Only required on Android, iOS does this automatically
    CobrowseIO.instance.setDeviceToken('<your FCM token>');
}

.NET Mobile

.NET iOS implementation

If you are already using push notifications in your app, there is nothing further required on the native side.

If you are not already using push notifications in your app, please enable them under Capabilities in the iOS app project and request push permission from the user whenever is appropriate:

[Export("applicationDidBecomeActive:")]
public void OnActivated(UIApplication application)
{
    application.RegisterUserNotificationSettings(
        UIUserNotificationSettings.GetSettingsForTypes(
            UIUserNotificationType.Badge | UIUserNotificationType.Sound | UIUserNotificationType.Alert,
            categories: null));
    application.RegisterForRemoteNotifications();
}

.NET Android implementation

You must first add Firebase Cloud Messaging (FCM) to your app. Please see FCM documentation at https://docs.microsoft.com/en-us/xamarin/android/data-cloud/google-messaging/firebase-cloud-messaging.

Next, whenever your device receives a registration token or push notification from FCM, pass that to the Cobrowse.io SDK, for example:

using System;
using Android.App;
using Android.Runtime;
using Firebase.Messaging;
using Cobrowse.IO.Android;

namespace YourAppNamespace
{
    [Service]
    [IntentFilter(new[] { "com.google.firebase.MESSAGING_EVENT" })]
    public class FirebaseMessaging : FirebaseMessagingService
    {
        public FirebaseMessaging()
        {
        }

        protected FirebaseMessaging(IntPtr javaReference, JniHandleOwnership transfer) : base(javaReference, transfer)
        {
        }

        public override void OnMessageReceived(RemoteMessage remoteMessage)
        {
            CobrowseIO.Instance.OnPushNotification(remoteMessage.Data);
        }

        public override void OnNewToken(string token)
        {
            CobrowseIO.Instance.SetDeviceToken(Application, token);
        }
    }
}