Managing full device mode
Learn how to promote a session to full device mode using the SDK, as per your requirements.
Last updated
Was this helpful?
Learn how to promote a session to full device mode using the SDK, as per your requirements.
Last updated
Was this helpful?
In some situations it is useful to be able to switch a Cobrowse session into full device mode using the SDK. For example, if you would like sessions to default to full device mode, or enforce full device mode is always (or never) used. We provide an API for doing this:
See this in action: .
These APIs can be used in combination with our various to switch the session in and out of full device mode as your use case requires.
For example, to request full device is used by default, you can set the full device state when the session is first loaded by the SDK:
You may also set the full device state using the Agent SDK. See the Agent SDK for more details.