Five9

Easily start a Cobrowse session from Five9

Cobrowse.io is available as an add-on on the Five9 platform through the Five9 CX Marketplace.

Install Digital and Phone Support

Cobrowse.io can be used on Chat and Phone interactions so that agents can quickly start Cobrowse sessions with full context of the customer.

Our team can assist you on quickly setting these in Five9. Please contact us at [email protected].

Add our SDKs to get started!

See Getting started to add our SDKs and begin end-to-end testing! Your license key can be found in the Cobrowse.io dashboard Account Settings. To access it click the 'Launch' icon in the sidebar.

For smart connect to work the Five9 chat widget must be initialised after Cobrowse has loaded. The implementation below ensures this is done with no delay.

CobrowseIO.client().then(() => {
  F9.Chat.Wrapper.init({
    // ...
  })
})